privacy policy
Jotitdown values your privacy in your personal information and Content that you store in our Service. This Privacy Policy explains what information Jotitdown and its affiliated companies (together, “Jotitdown” or “we” and sometimes “us”) collect about you and why, what we may do with that information and how we handle your Content.

What Is The Scope Of This Privacy Policy?
This Privacy Policy is incorporated into the Jotitdown Terms of Service and applies to the information obtained by us through your use of this website, the Service and other Jotitdown products and services, including the Jotitdown Market. Capitalized terms used in this Privacy Policy and not otherwise defined shall have the meanings provided for those terms in the Terms of Service.

Will This Privacy Policy Ever Change?
As Jotitdown evolves, we may need to update this Policy to keep pace with changes in the Service, our business and laws applicable to us and you; we will, however, always maintain our commitment to respect your privacy. We will post any revisions to this Policy, along with their effective date, in an easy to find area of our web site, so we recommend that you periodically check back here to stay informed of any changes. We will ask for your consent to such changes if required by applicable law; in other cases, please note that your continuation of your Jotitdown Service account after any change means that you agree with, and consent to be bound by, the new Privacy Policy. If you disagree with any changes in this Policy and do not wish your information to be subject to the revised Policy, you will need to close your account.

I. Information Collection and Use

What Information Does Jotitdown Collect About Me and Why?

If you register for or maintain a Jotitdown Service Account:



Your username, email address and contact preferences

  • To create and support your Jotitdown Service account.
  • To communicate with you.
  • To enable other users to collaborate with you through shared Notes.
  • To send you marketing emails and special offers, unless you opt-out as explained in the “Will Jotitdown Send Me Emails?” section below.
  • To verify your email address to help prevent spam, fraud and abuse.

Your name, image and other personal information, if you elect to share it

To show in your user profile.

The geographic area where you use your computing devices when you interact with the Service and the language you select

  • To localize your interaction with the Service and improve our understanding of how users interact with the Service and the Market.
  • To help you verify use of your account: We make recent IP address history available to you through your account settings.
  • To assist us in complying with legal restrictions that may limit the permissible use of our Service and products.

Your device identifier

  • To show you (on your account’s Access History page) which applications are authorized to access your Jotitdown Service account and date of last access. (We do this by combining your device identifier with a human-readable description of the device (e.g., “My iPad”) when you use your device to access our Service.)
  • To allow you to redeem a promotional code (which may be included in a coupon, gift card or Jotitdown Points).
  • To provide account support.
  • To calculate anonymous, aggregate statistics on the number of unique devices using the Jotitdown Service.
  • Together with purchase information, to assist us in evaluating our compliance with export laws.

Your location and calendar information – if you elect to share it

  • To enhance your Notes with location and calendar information.
  • To show you relevant content to which you have access.

Actions you perform in your account, including your use of certain product features and your storage of particular forms of Content (e.g., PDFs or JPGs), as well as the type of device and software you are using

  • To administer the Service and improve the features and usability of the Service.
  • To suggest to you Jotitdown features, products and services that can enhance your use of the Service.

Non-personally identifiable information indicating your association with one of our business partners or promotions (if applicable)

  • To determine the amount of revenue share payments to make to partners with whom we might have such arrangements and to provide anonymized aggregate reports.

Payment information (if you purchase a Paid Service or an item from the Market)

To process your payment. (In most cases, Jotitdown uses third-party payment processors and therefore has only limited information about your payment transactions)

If you visit



Your email address (if you provide it)

  • To help you create a Jotitdown Service account.
  • To communicate with you.

Tracking information

Please see the section below

Finally, when you access the Jotitdown Service or Jotitdown Market via an Jotitdown Software application, that application will request access to certain information on your computing device. For more information on these application permissions.

What Tracking Information Does Jotitdown Collect About Me Or My Devices?
Jotitdown uses cookies, tracking pixels and similar technologies on our Service to collect information that helps us provide our Service to you. We also use these technologies to help deliver ads for relevant Jotitdown products and services.

What Is Jotitdown’s Approach to Information Collected From Children?
Jotitdown does not knowingly collect personal information from children without parental consent. If we learn that we have inadvertently obtained information in violation of applicable laws prohibiting collection of information from children without such consent, we will promptly delete it. For more information on Jotitdown’s approach to use of the Service by children, and our compliance with the US Children’s Online Privacy Protection Act (“COPPA”), please see the section of our Terms of Service entitled, “Can Kids Use Jotitdown?”

Will Jotitdown Contact Me?
From time to time, we may contact you via email with information about product announcements, service offerings that we think may be beneficial to you, software updates and special offers. We also may contact you with information about products and services from our business partners. We consider your acceptance of this Privacy Policy as your acceptance of our offer to send you these emails.

You will continue to receive essential Service-related and account-related information, even if you unsubscribe from promotional emails.

II. Information Access and Disclosure

Does Jotitdown Share My Personal Information or Content?
Jotitdown is not in the business of selling or renting your information. Outside of actions you take within the Service to communicate via Work Chat, to share notes or notebooks, or to authorize third-party applications, we only disclose your information - and then only the minimum information necessary when:
  • We have your explicit consent to share the information.
  • We need to share your information with service providers who process data on our behalf in order to operate the Service, complete your payment transactions, and help us communicate with you as described elsewhere in this policy; these providers are subject to strict data protection requirements in keeping with our commitments under our US-EU and US-Switzerland Safe Harbor certifications.
  • We need to share your information with service providers to fulfill your product or service requests, including sales, delivery and support for certain products from the Jotitdown Market.
  • We need to share your information with resellers of a Paid Service or product in order to ensure accuracy in the payment for such Paid Service or product, the management of your account and the delivery of your purchase and related support services.
  • We believe it is necessary to investigate potential violations of our Terms of Service, to enforce those Terms of Service, or where we believe it is necessary to investigate, prevent or take action regarding illegal activities, suspected fraud or potential threats against persons, property or the systems on which we operate the Service.
  • We determine that the access, preservation or disclosure of information is required or permitted by law to protect the rights, property or personal safety of Jotitdown and users of the Service, or is required to comply with applicable laws, including compliance with warrants, court orders or other legal process.
  • We do so in connection with the sale or reorganization of all or part of our business, as permitted by applicable law.

Some third parties’ embedded content or plugins on the Service, such as Facebook “Like” buttons on, may allow their operators to learn that you have visited our website, and they may combine this information with other, identifiable information they have collected about your visits to other websites or online services. We do not share your account information or user activity history with third parties for the purpose of enabling them to deliver their advertisements to you. In addition, we may share with partners or service providers a hashed identifier derived from the personal information you have submitted to us (such as your email address) to serve you ads when you visit partners’ and providers’ websites, applications or platforms. We may, for instance, participate in the Twitter Tailored Audience and Facebook Custom Audience services. You may opt out of certain ad targeting and retargeting services by visiting the Digital Advertising Alliance’s opt-out page, or the Network Advertising Initiative’s opt-out page. We also may share a hashed identifier derived from the personal information you have submitted to us (such as your email address) with service providers who help us manage and track the effectiveness of our marketing efforts.

What Gets Shared When I Use Third Party Apps With My Jotitdown Account?
Some third-party applications and services that work with our Service may ask for permission to access your Content or other information about your account. Those applications will provide you with notice and request your consent in order to obtain such access or information. Please consider your selection of such applications and services, and your permissions, carefully. We encourage you to review each party’s contract terms and privacy policy.

Does Jotitdown Access or Review My Notes?
As a rule, Jotitdown employees do not monitor or view your personal information or Content stored in the Service, but it may be viewed if we believe our Terms of Service have been violated and confirmation is required, if we need to do so in order to respond to your requests for support, or we otherwise determine that we have an obligation to review it as described in our Terms of Service. Your Notes also may be viewed where necessary to protect the rights, property or personal safety of Jotitdown and its users, or in order to comply with our legal obligations, such as responding to warrants, court orders or other legal process. We vigilantly protect the privacy of your account contents and, whenever we determine it possible, we provide you with notice if we believe we are compelled to comply with a third party’s request for information about your account.

Does Jotitdown Ever Make Any of My Personal Information or Content Public?
No. Please note, Any information that you post in these locations can be read, collected and used by anyone and could enable others to send you unsolicited messages. Jotitdown enables you to determine whether or not to post personal or otherwise sensitive information to publicly accessible areas of our site, so you should carefully consider how you use the Service. Jotitdown is not responsible for any publication or use of any Personal Information you choose to post in these locations.

III. Data Storage and Transfer

Where Is My Data Stored?
When you use Jotitdown Software on your computing device, such as by using one of our downloadable clients, Content you save will be stored locally on that device. When you sync your computing device with the Service, that Content will be replicated on our servers, which are located in the United States.

Please be aware that Personal Information and Content submitted to Jotitdown will be transferred to a data center in the United States. If you post information to the Jotitdown sites you are confirming your consent to such information, including Personal Information and Content, being transmitted to, hosted and accessed in the United States.

Data privacy laws or regulations in your home country may differ from those in the United States, but Jotitdown complies with the US-EU Safe Harbor Framework and US-Swiss Safe Harbor Framework as set forth by the US Department of Commerce regarding the collection, use and retention of personal information collected not only from those users residing in the European Union and Switzerland, but from all our users. We have certified that we adhere to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access and enforcement.

How Can I Access or Correct Information Jotitdown Holds About Me?
If you wish to (i) access any Personal Information that we hold about you; (ii) request that we correct or delete the Personal Information that we hold about you; or (iii) request that we not use or stop using your Personal Information for marketing purposes, you may contact us at compliance AT Jotitdown DOT today. We will comply with such requests to the extent required by law or our policies, and subject to any limitations in our systems.

How Secure Is My Data?
Jotitdown is committed to protecting the security of your information and takes reasonable precautions to protect it. We use industry standard encryption to protect your data in transit. This is commonly referred to as transport layer security (“TLS”) or secure socket layer (“SSL”) technology. However, Internet data transmissions, cannot be guaranteed to be 100% secure, and as a result, we cannot ensure the security of information during its transmission between you and us; accordingly, you acknowledge that you do so at your own risk.

Once we receive your data, we protect it on our servers using a combination of administrative, physical and logical security safeguards. The security of the information stored locally in the Jotitdown Software installed on your computing device is dependent upon you making use of the security features on your device. We recommend that you take the appropriate steps to secure all computing devices that you use with our applications and Service.

Jotitdown also provides you with the ability to encrypt segments of text within any given note. You can learn how to encrypt text by reviewing this Knowledge Base article. Please note, however, that Jotitdown does not have the ability to decrypt encrypted contents, so we won’t be able to help you recover encrypted contents if you forget the passphrase you used for encryption.

If Jotitdown learns of a security system breach, we may attempt to notify you and provide information on protective steps, if available, through the email address that you have provided to us or by posting a notice on our web site and/or via other communication platforms. Depending on where you live, you may have a legal right to receive such notices in writing.

IV. Information Deletion

What Happens If I Want to Stop Using Jotitdown?
You can delete Note Content at any time, and you can stop using the Jotitdown Service at any time. If you deactivate your account, the Content in your account will not be deleted unless you purposely delete that information, and sync your account before you deactivate your account. If you delete information and material from a notebook and then sync your account, it will no longer be accessible to you or others who may access the Service, but residual copies of your deleted Content may continue to exist on the Jotitdown Service’s back-up and archiving systems for up to one year due to the nature of those systems’ operations.

What Happens If Jotitdown Closes My Account?
If Jotitdown deactivates your Service account due to a Terms of Service violation, then you may contact Jotitdown to request deletion of your data, and Jotitdown will evaluate such requests on a case by case basis, pursuant to our legal obligations.

V. Contact Us

How Can I Contact Jotitdown?
Jotitdown welcomes your feedback regarding this Privacy Policy. If you have questions, comments or concerns about this Policy, please contact us by email at info AT Jotitdown DOT today.